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Duty Of Care

Our Committment to Your Safety

We realize the importance of your safety when you choose your trusted transportation partner, and our commitment to safety is what sets us apart from our competitors. When it comes to your safety, we go above and beyond the norm:

  • All of our vehicles are cleaned in between trips and at the end of the day go through and extensive front to back inspection and cleaning. 
  • Our commitment to your safety and security goes behind everything we do; therefore, our fleet of modern vehicles always stands tall.
  • Our fleet is supported by state-of-the-art technologies to make sure our customers are provided with a safe and comfortable ride. All the vehicles are equipped with modern technologies, including safety monitoring cameras, GPS tracking, GPS and computer airline tracking services meant to help our chauffeurs reach their destination in style and record all the details of your trip.
  • We employ only professional, certified and qualified chauffeurs, ready to handle all traffic and weather conditions. Before we welcome a chauffeur into our team, they undergo a rigorous interview process and exhaustive background checks including driving, employment, and criminal records. 
  • We also encourage our customers to give us feedback about the experience with their chauffeur. We continually monitor ratings and performance reviews to ensure exceptional service.
  • We offer ground transportation solutions for special occasions such as proms, homecomings, winter balls, and other formal events and our policy for underaged passengers without an adult is very strict because we want to provide both teenagers and their parents with peace of mind. 
  • We always put our customers first, and we strive to make your experience better every day. We are committed to providing the best quality services and we have a caring and understanding nature for senior citizens that need reliable and professional transportation. Our professional chauffeurs courteously attend all their transportation needs.

You have many options when it comes to transportation and as your ground transportation partner, our mission is to offer you peace of mind. We pledge to provide you with excellent, efficient, and personal customer service, clean, well maintained, safe vehicles, no hidden fees, reasonable rates, on time, properly attired, courteous chauffeurs. We want to make your experience on and off the road as pleasant as possible as we want to make ground transportation easier for both business travelers and individuals. Every time you book our service, we will make sure you enjoy a superior travel experience.

 

If you need reliable airport transportation, choose a company that has a reputation for excellence
“Experience the Difference” Choose Captains Car Service.