Captains Car Service Fleet

Response from the owner:Hi Thomas,

Wow, thank you. That truly means a lot.

It’s always a pleasure taking care of you, whether it’s something planned months out or a last-minute change. That flexibility and consistency is exactly what we work hard to provide.

I’m especially grateful you trust us not just here in Cleveland, but beyond as well. Our affiliate partners are an extension of our brand, and we make sure they operate with the same level of professionalism and reliability you expect from Captains Car Service.

Thank you again for your continued trust and support. Looking forward to the next trip.

— Kirk, Owner & Chauffeur
Captains Car Service Team 🚘

Response from the owner:Hi Stephanie,

Third time riding with us—that means everything. Thank you for continuing to trust Captains Car Service.

I’m really glad to hear that each experience has been prompt, patient, and easy from start to finish. Consistency matters, and we work hard to make sure every ride feels just as smooth as the last one.

We truly appreciate the recommendation and your continued support. Looking forward to taking care of you again soon.

— Kirk, Owner & Chauffeur
Captains Car Service Team 🚘

Response from the owner:Hi Karl,

Thank you very much for the 5-star review and for sharing your experience. I’m glad to hear everything went smoothly and that our communication from the initial scheduling through the actual pickup was clear and consistent. Being on time, setting proper expectations, and following through is something we take a lot of pride in.

I truly appreciate you choosing Captains Car Service and trusting us with your transportation. We look forward to taking care of you again whenever you need a ride.

— Kirk, Owner & Chauffeur
Captains Car Service Team

Response from the owner:Diane, thank you so much for sharing this wonderful 5-star review. We’re delighted to hear that your ride with Abe was such a positive experience.

At Captains Car Service, we select our professional chauffeurs not only for their driving expertise but also for their character and commitment to others, and your words capture that perfectly. We will be sure to share your kind message with Abe; he will be truly honored.

It was a pleasure to have you on board, and we look forward to providing you with another seamless, comfortable journey in the future.

Kirk
Owner and Chauffeur
Captains Car Service Team

Response from the owner:Hey Jamie,

Thanks so much for the lovely review! I'm really glad to hear you all had such a great time on your holiday lights tour. T actually told me about the fun moment when some of you jumped into the snow and made snow angels over at the Christmas Story House that sounds like a blast!

We love hearing those little highlights that make the night memorable. If you ever want to do another tour or just need a ride, you know where to find us. Happy holidays!

Cheers,
Kirk
Owner and Chauffeur
Captains Car Service Team

Response from the owner:Hi Sharon,

Thank you for the 5-star rating. We truly appreciate it.

If you have a moment, we would love to hear what stood out during your experience. Your feedback helps us understand what we are doing well, and it also gives future clients a clearer picture of what they can expect with Captains Car Service.

We hope to serve you again soon.

Kirk
Owner and Chauffeur
Captains Car Service Team

Response from the owner:Debbie,
Your glowing review truly means the world to us! We're delighted that you found our pre-ride communication thorough, our service on-time, and our ride clean and comfortable. Ensuring your safety and comfort is always our top priority. We're honored to have you as a repeat customer and can't wait to welcome you back for your next trip!

Cheers,
Captains Car Service Team

Response from the owner:Hi Sue,
Thank you so much for the kind words. It truly means a lot that you trusted us with such an important moment in your daughter’s wedding day. We know how special those occasions are, and we’re grateful we could help make things smooth and stress-free.

I’m glad to hear everything went just as planned. We always aim to show up with clear communication, reliability, and a calm presence—especially when the day is full of emotion and celebration.

We’d be honored to help you again anytime. Thank you again for choosing Captains Car Service.

— Kirk, Owner & Chauffeur
Captains Car Service Team

Response from the owner:Wow, thank you so much, Genia!

We’re truly thrilled that you and your group had such a great experience. Days like that, where friends can just sit back, chat, and enjoy the ride together, are exactly what we love to be a part of. Abe will be so happy to hear your kind words. He takes pride in making every trip smooth and enjoyable.

It means a lot to hear that you found the experience worth it. Reviews like yours really do help others feel confident when they are deciding who to trust for their own special outings. We don’t take that lightly, and we’re beyond grateful for your support.

Can’t wait to welcome you back next time! Thanks again for riding with Captains Car Service!

—Kirk, Owner & Chauffeur
Captains Car Service Team

Response from the owner:Hi Jaime ,
Thank you so much for the kind words and 5-star review! We’re glad to hear everything went smoothly and that you felt taken care of from the moment you landed. That’s exactly the type of experience we work hard to deliver.

Art will be thrilled to know he made such a great impression. We love hearing that he not only provided professional service, but also added a personal touch with helpful local tips. If there’s anything else that stood out to you about the experience, feel free to share—hearing those details helps others feel confident choosing us too.

Looking forward to having you ride with us again soon!
—Kirk, Owner & Chauffeur
Captains Car Service Team