I typically do not leave reviews but I had to take the time to leave a review for Captains Car Service. I found myself in a somewhat desperate situation and had to get my 80 year old Mom home from the airport and she landed in about 3 hours. I found Captains and tried to set up the pick-up but there was an issue - I ended up talking the whole thing through with Kirk and he was incredibly helpful and professional and patient during the whole process. Jay did a great job being on time and communicative when it was time to get her - I cannot say enough I will definitely be using them in the future for personal as well as business needs! Thank you.

Fantastic experience from booking and transportation. Kirk thank you and to all the staff. Our driver to and from the airport, Frank is outstanding and took care us. Highly recommend and will use on next visit. James

Great service. We have used Captains Car Service for several years now.

I felt like a celebrity. My driver was so kind and professional. For a second, he could have tricked me and told me I turned famous over night and I would believe him just by the way I was being treated! Will definitely ride with this company again.

We celebrated our anniversary in style! Kirk was absolutely the best, he made us feel comfortable, special and we were well taken care of. Not only was he accommodating, but he went the extra mile by taking us to places that we didn't even think of, for memorable photos, and he was very knowledgeable about the area, which just made our night that much more special. The ride was smooth, the interior was very clean and it was loaded with snacks, bottled water, cellphone charger and more. It was roomy and the temperature was very comfortable. He made us feel like royalty and we will definitely be calling him again and would recommend him to everyone! Thanks again Kirk~ Rob & Cindy Becker

Great service! Our driver, Frank, was there waiting for us at the exact location and time. Really friendly and professional. The SUV was clean and well maintained. Would highly recommend their services!

My son and his wife went to Denver to celebrate his 30th birthday. Their return flight to Detroit made an emergency landing in Cleveland leaving them stranded 3 hours from home at 10:30pm. They were beyond stressed with no flight and no rental car. I found Captains Car Service online and called at 11:00 pm. Kirk answered the phone, headed to the airport, and picked them up within 45 minutes!!!! My son was beyond thrilled. He and his wife were able to get home to see their 1 year old son, their pets, and get back to work without missing a beat. You guys saved the day!!!! Thank you so much!!!

Captains is the absolute best. I make them my preferred choice. I have patronized them more than once and each time I was very happy. From start of inquiry to end of service was everything exactly on point! I see why their called “Captains” because they are the master and boss in the car service industry!

Kirk and his team are exceptional. Professional from start to finish and extremely accommodating. Equipment is new, clean and classy. They are very easy to communicate with prior to, and during your trip. They are a trusted service and I'm a repeat client already!