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ABOUT US

OUR +1 PHILOSOPHY

The transportation services market in Northeast Ohio is overwhelmed with both large and small businesses. The little things that we do on a daily basis are what differentiates us. After serving in the military, one of the first lessons you learn is “Attention to Detail,” to which we’ve added “The +1”.

 

Our +1 Philosophy is what we believe distinguishes us from the competition. To exceed our clients’ expectations, we do what we’re expected to do at the highest level of service. Then we try to add something extra, or a PLUS ONE, to go even farther in making our customers completely satisfied with their experience. To ensure complete customer satisfaction.

Our Captain - Kirk Bagger

Driving Cleveland Since 1994…

For more than two decades, Kirk has offered exceptional chauffeur Black Car and Limousine Service in the greater Cleveland area and beyond. Captains Car Service is one of the most respected limousine services for business and personal travelers in the Northern Ohio area and throughout the state, thanks to his dedication to quality and commitment to being exceptional at what he does.

Kirk’s background as a Navy veteran and in the ground transportation industry aided in the development of his concept for a luxury service provider in Northern Ohio that would provide VIP and private transportation service. Captains Car Service is one of Cleveland’s most respected black car and limo services from everything from concerts and evenings out to airport transfers and longer travel. Additionally, unlike other providers, we ensure that our services will be on time or your trip will be free of charge.

We offer luxury vehicles as well as chauffeurs that continually go through driver/customer service training. Our goal is to provide an exceptional and flawless experience. Rather than simply transporting our passengers from point A to point B, our goal is to create a relationship with clientele who desire great service. We take pleasure in being the finest, which is why we have a diverse fleet of luxury vehicles to meet the demands of customers.

 

Our vehicles are driven by trained chauffeurs who will attend to all of your and your clients’ needs, not just a guy in a car. Our chauffeurs consider themselves to be Customer Service Professionals who are also professional drivers.

 

You’ll find that our entire fleet is well-maintained, properly licensed, and properly insured, in addition to the level of service that we provide.

Sheila Gunderson
Sheila Gunderson
2021-11-06
I typically do not leave reviews but I had to take the time to leave a review for Captains Car Service. I found myself in a somewhat desperate situation and had to get my 80 year old Mom home from the airport and she landed in about 3 hours. I found Captains and tried to set up the pick-up but there was an issue - I ended up talking the whole thing through with Kirk and he was incredibly helpful and professional and patient during the whole process. Jay did a great job being on time and communicative when it was time to get her - I cannot say enough I will definitely be using them in the future for personal as well as business needs! Thank you.
James S
James S
2021-10-06
Fantastic experience from booking and transportation. Kirk thank you and to all the staff. Our driver to and from the airport, Frank is outstanding and took care us. Highly recommend and will use on next visit. James
Laurie Bilger
Laurie Bilger
2021-09-09
Great service. We have used Captains Car Service for several years now.
jules fabes
jules fabes
2021-08-26
I felt like a celebrity. My driver was so kind and professional. For a second, he could have tricked me and told me I turned famous over night and I would believe him just by the way I was being treated! Will definitely ride with this company again.
Cynthia Becker
Cynthia Becker
2021-08-07
We celebrated our anniversary in style! Kirk was absolutely the best, he made us feel comfortable, special and we were well taken care of. Not only was he accommodating, but he went the extra mile by taking us to places that we didn't even think of, for memorable photos, and he was very knowledgeable about the area, which just made our night that much more special. The ride was smooth, the interior was very clean and it was loaded with snacks, bottled water, cellphone charger and more. It was roomy and the temperature was very comfortable. He made us feel like royalty and we will definitely be calling him again and would recommend him to everyone! Thanks again Kirk~ Rob & Cindy Becker
Craig Stevenson
Craig Stevenson
2021-07-23
Great service! Our driver, Frank, was there waiting for us at the exact location and time. Really friendly and professional. The SUV was clean and well maintained. Would highly recommend their services!
Kelly Adkins
Kelly Adkins
2021-07-22
My son and his wife went to Denver to celebrate his 30th birthday. Their return flight to Detroit made an emergency landing in Cleveland leaving them stranded 3 hours from home at 10:30pm. They were beyond stressed with no flight and no rental car. I found Captains Car Service online and called at 11:00 pm. Kirk answered the phone, headed to the airport, and picked them up within 45 minutes!!!! My son was beyond thrilled. He and his wife were able to get home to see their 1 year old son, their pets, and get back to work without missing a beat. You guys saved the day!!!! Thank you so much!!!
Tristan Callans
Tristan Callans
2021-07-13
Captains is the absolute best. I make them my preferred choice. I have patronized them more than once and each time I was very happy. From start of inquiry to end of service was everything exactly on point! I see why their called “Captains” because they are the master and boss in the car service industry!
Lynn Capadona
Lynn Capadona
2021-05-25
Kirk and his team are exceptional. Professional from start to finish and extremely accommodating. Equipment is new, clean and classy. They are very easy to communicate with prior to, and during your trip. They are a trusted service and I'm a repeat client already!
If you need reliable airport transportation, choose a company that has a reputation for excellence
“Experience the Difference” Choose Captains Car Service.

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