Captains Car Service REviews

Response from the owner:Debbie, Your glowing review truly means the world to us! We're delighted that you found our pre-ride communication thorough, our service on-time, and our ride clean and comfortable. Ensuring your safety and comfort is always our top priority. We're honored to have you as a repeat customer and can't wait to welcome you back for your next trip! Cheers, Captains Car Service Team

Response from the owner:Hi Sue, Thank you so much for the kind words. It truly means a lot that you trusted us with such an important moment in your daughter’s wedding day. We know how special those occasions are, and we’re grateful we could help make things smooth and stress-free. I’m glad to hear everything went just as planned. We always aim to show up with clear communication, reliability, and a calm presence—especially when the day is full of emotion and celebration. We’d be honored to help you again anytime. Thank you again for choosing Captains Car Service. — Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Wow, thank you so much, Genia! We’re truly thrilled that you and your group had such a great experience. Days like that, where friends can just sit back, chat, and enjoy the ride together, are exactly what we love to be a part of. Abe will be so happy to hear your kind words. He takes pride in making every trip smooth and enjoyable. It means a lot to hear that you found the experience worth it. Reviews like yours really do help others feel confident when they are deciding who to trust for their own special outings. We don’t take that lightly, and we’re beyond grateful for your support. Can’t wait to welcome you back next time! Thanks again for riding with Captains Car Service! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Hi Jaime , Thank you so much for the kind words and 5-star review! We’re glad to hear everything went smoothly and that you felt taken care of from the moment you landed. That’s exactly the type of experience we work hard to deliver. Art will be thrilled to know he made such a great impression. We love hearing that he not only provided professional service, but also added a personal touch with helpful local tips. If there’s anything else that stood out to you about the experience, feel free to share—hearing those details helps others feel confident choosing us too. Looking forward to having you ride with us again soon! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Hi Lisa, Thank you so much for the 5-star review—and for sharing that amazing photo! Seeing Darth Vader, Superwoman, Spiderman, and Deadpool all lined up in front of the limo was a total highlight. What a crew! We're so glad T helped make the day easy and enjoyable for everyone. He’s great with families and always goes the extra mile to make sure the experience is smooth from start to finish. It sounds like it was a fun-filled day with great stops and even better memories. We’re just happy to have been a small part of it. Thanks again for choosing Captains Car Service—we hope to ride with you again soon! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Hi Cameron, Thanks a ton for the 5 stars! We’re glad to hear Abe took great care of you—he’s definitely one of our top-notch pros. If you ever feel like sharing a little more about what made the ride stand out, we’d love to hear it. Stuff like that really helps others know what to expect when choosing us. Hope to ride with you again soon! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Thank you so much for your kind words and continued support. We’re delighted to know you’ve had consistently great experiences with us. I truly value your patronage, and my team and I remain committed to providing you with outstanding service every time. We look forward to having the opportunity to serve you again soon. Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Andrea, thank you so much for your thoughtful review. It really means a lot to me and the whole team. I’m so glad we could take the stress out of your trip and make it an easy, enjoyable experience. I always want my clients to feel completely taken care of, so I was happy to help adjust the pickup time and make sure everything went smoothly. Hearing that you’re a customer for life is the best compliment we could ever receive. I truly appreciate your trust and look forward to serving you again soon. —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:It looks like we’ve done it again, Keith! Thanks so much for another fantastic 5-star review. We're always excited to hear that you've had a great experience with us. Our team is committed to delivering top-notch service every time, and we’re grateful for your continued trust. Looking forward to the next opportunity to serve you! --------------------- 12/02/23 Dear Keith, Thank you so much for your fantastic 5-star review! We truly appreciate your feedback and the trust you've placed in us. We're thrilled that we could accommodate your last-minute requests locally, and we want you to know that we've got your back not only in our area but also anywhere across the country. Through our great affiliate partners, we can offer you world-class service from your doorstep to your destination. Kirk, Jay, and Abe are indeed top-notch team members, and they take pride in ensuring you and your family have a great experience with us. Your loyalty means the world to us, and we're honored to be your go-to car service. If you ever have specific needs or want to plan an adventure anywhere, just reach out. We're here to make your journeys smooth and enjoyable. Once again, thank you for choosing us and for your wonderful review. Can't wait to ride with you and your family again soon! Best regards, Captain's Car Service Team

Response from the owner:Thank you so much, Lisa! I really appreciate your kind words and am glad I could be there for you when your travel plans changed. Flight delays and rerouted airports can be a headache, so I'm happy to hear the ride home helped take some stress off your plate. It was truly my pleasure getting you home safely, even in the wee hours. I look forward to helping you again anytime you need a ride. Thanks again for trusting Captains Car Service! Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Thanks a bunch for the awesome review, Matt. Glad we could make that early morning airport run easy for you. If you get a minute, it’d be great if you could add a little more about what made the experience 5 stars for you — it really helps others when they're deciding who to book with. Hope to ride with you again soon! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Hi Bonnie, Thank you so much for the 5-star review—we really appreciate it! If you have a moment, we’d love to know what specifically made your experience 5-star. Knowing the "why" behind your rating not only helps others decide if we’re the right fit for them, but it also helps us continue doing more of what works and improve where needed. Thanks again for choosing Captains Car Service—we hope to serve you again soon! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Tony, It’s truly an honor to have earned your trust over the years. We know you have plenty of options, and it means a lot that you continue to choose Captains. We'll always make sure your rides are first-class, just like the way you handle your craft. Thank you again for the kind words and continued support — we look forward to keeping you rolling in style for many years to come! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Hi Richard, Thank you so much for the 5-star review! I'm glad to hear we were able to provide everything you needed for your trip to the airport. No matter the hour or any small changes in your return plans, you can count on us to be there when you need us. It was a pleasure helping you, and I look forward to welcoming you back soon! Safe travels, Kirk | Captains Car Service

Response from the owner:Hey Helen, Thanks so much for the 5-star rating—we really appreciate it! If you ever get a chance, we’d love to hear what you liked most about your experience. Not only does it help us keep doing things right, but it also gives future clients a better idea of what makes Captains Car Service stand out. Hope to see you again soon! —Kirk, Owner & Chauffeur Captains Car Service Team

Response from the owner:Thank you so much, Michael! We truly appreciate the A++++++ rating — it means a lot to us! If you have a moment, we’d love it if you could expand a bit more on your experience with us. Your feedback not only helps us grow, but also helps future travelers feel confident in choosing Captains Car Service. Thanks again for riding with us — we hope to see you again soon! 🚘✨ —Kirk, Owner & Chauffeur Captains Car Service Team